COVID-19 Store Policy
The following guidelines will be in place at our retail store:
- No more than 2 customers permitted in the store at any one point
- Please make use of the free hand santiser provided in store, especially when touching products
- Please follow social distancing guidance when queuing outside the store and when you are in store
- Be considerate to staff and other customers, especially those who are more vulnerable
- If you are experiencing symptoms of COVID-19, do not enter the store and make use of our free contactless delivery service.
On the 24th July 2020, all shoppers will be required to wear face masks when visiting our retail store by law. However, we understand that some shoppers maybe unable to wear masks for a variety of legit reasons (e.g. hidden disabilities) and therefore we will not ask shoppers to leave if they enter without a mask. In addition to this, we won’t ask customers to wear them if they enter without a mask. Furthermore, staff will not be required to wear face masks.
Click & Collect & Local Delivery!
Click and Collect
Feel free to make use of our click and collect service! If you find something you like online, you can reserve and pay for it online and then collect it from store.
Local Contactless Delivery
We want to help our customers as much as possible. For those who live local to the store (Within 3 Miles), we are offering local contactless delivery. Simply contact us over the phone with your order and we'll get processed and delivered to you on the same day. Cut-off times are 4pm, 7 days a week.
Our local delivery order line is 0121 238 3504
Please note, we can no longer process local delivery orders through the website.
As a general guide, if you live in the following areas, we should be able to deliver to you:
- Sutton Coldfield
- Four Oaks
- Falcon Lodge
- Great Barr (Depending on which side)
- Perry Barr
Always check your distance from the store before placing your order. If you fall a little out the radius (0.5 Miles), we'll still delivery to you.
On request, we can also try to deliver to the following areas:
- Chelsmley Wood
- St.Paul's Square (Birmingham Jewellery Quarter)
- Parts of Digbeth
- B3 Postcode Near Birmingham's Financial District