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Order Delivery

Delivery Process

We aim to process all orders on the same day if they are placed before 3pm. All orders are dispatched with either Royal Mail, Yodal or My Hermes on a tracked service. This allows customers to keep an eye on the status of their order. 

We accept all major card providers, including VISA and Mastercard.

Orders over £25.00 are eligible for free UK shipping which is sent on a tracked 48 service, 

Royal Mali's Next Day Delivery Service is the only service that is guaranteed by Royal Mail.   

Shipping Rates & Shipping Locations 

Delivery Rates UK

As mentioned earlier, all orders over £25 are subject to free delivery. Please see our rates for all orders below £25: 

  • Express Delivery (EST 1-2 Days): £4.55 
  • Standard Delivery (EST 2-3 Days): £3.99 
  • Next Day Delivery: £7.55

International Shipping

Click here to view International delivery details

Consumer Rights 

Click here to view our terms when shopping with us online. This covers topics such as delayed, lost and stolen orders. 

Same Day Delivery with Uber 

Our stores offer same day delivery via Uber. Simply contact your local store and they will advise you accordingly. If you choose to have your order delivered via Uber, the following terms & conditions apply: 

  • All Uber Same Day Deliveries Must Be Paid Prior to Dispatch 
  • Delivery Rates are Variables & Determined by Uber
  • Customers Must Track Their Own Delivery From Dispatch Via The Link Provided 
  • Customers Must Be Available to Receive Their Order  
  • Orders in Excess of £100 Cannot Be Sent with Uber 
  • You Must be 18 or Over 
  • In the Event an Item is Lost, Damaged or Stolen, You Must Reach Out to Uber. We're Happy to Provide Assistance but Cannot Accept Liability
  • In The Event a Customer is Unable to Receive Their Delivery, That Customer Must Reach Out to the Uber Driver to Advise Accordingly